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Privacy Policy

SK SCOPIC MACHINERY & EQUIPMENT (OPC) PVT LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing address, shipping address, and payment details provided during registration, inquiry, or purchase.
  • Account Information: Username, password, and preferences created when you register on our platform.
  • Non-Personal Information: Browser type, operating system, IP address, referring URLs, and browsing behavior collected automatically through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Process orders, payments, and deliver services effectively.
  • Provide customer support and resolve inquiries or complaints.
  • Improve website functionality, services, and user experience.
  • Send updates, offers, and promotional materials (if opted in).
  • Ensure compliance with applicable laws and regulations.
  • Protect against fraud, unauthorized access, or misuse of our systems.

3. Legal Basis for Processing (GDPR Where Applicable)

  • Your consent, which you may withdraw at any time.
  • Performance of a contract.
  • Compliance with legal obligations.
  • Legitimate interests, such as improving services and fraud prevention.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it in the following cases:

  • With Service Providers: Payment gateways, shipping partners, IT services, analytics tools, and other trusted third parties.
  • Legal Requirements: To comply with applicable laws or government requests.
  • Business Transfers: If our business undergoes a merger, acquisition, or restructuring.

5. Data Transfers

Your information may be stored or processed on servers located outside your state or country. By providing your information, you consent to such transfers. We ensure compliance with applicable data protection laws and use appropriate safeguards.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Recognize repeat visitors and store preferences.
  • Analyze website usage and performance.
  • Provide personalized content and advertisements.

You can disable cookies through your browser settings, but some features may not function properly as a result.

7. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • SSL encryption for secure data transmission.
  • Restricted, role-based access to personal data.
  • Regular security audits and staff training.

No method of electronic storage or transmission is completely secure. You share information at your own risk.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected. After your account is closed or your interactions with us end, we now retain your personal data for:

24 months

After this period, your data is securely deleted, anonymized, or archived unless a longer retention period is required by law or legitimate business needs.

9. Your Rights

You have the following rights regarding your personal data:

  • Access and Correction: Request access to or correction of your personal data.
  • Data Deletion: Request deletion of your information, subject to legal obligations.
  • Data Portability: Request a machine-readable copy of your data.
  • Withdraw Consent: Withdraw consent at any time.
  • Opt-Out: Unsubscribe from marketing communications.

To exercise your rights, please contact us at esscopicindia@gmail.com.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their respective privacy policies before providing personal data.

11. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors. If you believe a child has provided personal information, please contact us, and we will remove it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our operations, legal obligations, or technology. Updates will be posted on this page with the revised effective date. Continued use of our services after changes indicates acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us:

Company Name: SK SCOPIC MACHINERY & EQUIPMENT (OPC) PVT LTD

Address:Sanskriti Vihar, Road No 3, Housing Colony, Bariatu, Ranchi - Jharkhand - 834009

Email: esscopicindia@gmail.com

Phone: +91 83407 13979

Thank you for trusting SK SCOPIC MACHINERY & EQUIPMENT (OPC) PVT LTD. We are committed to protecting your privacy and handling your personal information responsibly.